Frequently Asked Questions

Navigating the complexities of renting can be challenging for both tenants and landlords. Here are a few commonly asked questions and answers that serves as a helpful guide for both parties.

Tenants

We look for responsible individuals with references, a good credit score as well as a solid rental history and no criminal record.

Our software allows tenants to easily pay rent online. It will also inform you when your rent is due to minimize the risk of making late rental payments.

Maintenance requests can be lodged either on the phone or online. Our professional team is happy to help you quickly rectify any issues.

If you decide to move out, we kindly request that you let us know at least 30 days in advance. If you’re renewing your lease, our team will discuss the relevant details and process with you.

Our rules are stipulated in the lease. Tenants are also informed of the rules before they sign the agreement.

Our property management app reminds tenants when the due date for rental payments are approaching. If you miss the deadline, you’re given a short grace period. If you don’t pay during the grace period, this puts you at risk for eviction.

Residents

Our team uses effective strategies to broaden your Los Angeles property’s reach. We’ll post professional pictures of your property on reputable websites to attract people to your rental.

We utilize a secure property management software that allows tenants to pay rent online. It also reminds tenants about their rental payment due date.

We do a comprehensive evaluation which includes background checks, credit checks, and employment history. This ensures we find the best tenants for your Los Angeles property.

Our team members are available around the clock to respond to maintenance requests. This ensures issues are promptly resolved.

Our software notifies tenants about late rental payments. If rent is not paid within a specific window after the due date, the tenant will receive a warning. If the tenant doesn’t pay after being warned, they’re then at risk of eviction.

Need more answers?

Contact us today! We’ll be happy to help you with your Los Angeles property!